Returns & Exchanges
At Neptune Blanket, we want you to experience the ultimate in comfort and rest. If you are not completely satisfied with your purchase, you can return or exchange your item within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization number.
Package Your Item
Ensure the blanket is placed back in its original packaging with all tags attached to qualify for a full refund.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing